Effective Communication Training

2 hour introduction demo

An introduction to Effective Communication* – R80 per participant, or free of charge if you opt for further training.

5 hour introductory workshop

This workshop will expose participants to the basic strategies and skills of Effective Communication. Workshops are for individuals only, not organisations. R550 per person (incl. refreshments and workshop materials).

Effective Communication Basic Comprehensive Package (3 modules in one)

  • Participants opt in to complete the full 3 module trajectory in basic training, to be completed within a 2 year timeframe. This includes the Basic training module in Self-expression followed by the Empathy module and Integration module. R2800 per module or R7500 for three modules (per participant).

Basic Training Module 1 

‘What is alive in me.’ – 2 day (14 hour) beginner’s training.

Fee – R2800 per participant.

In this two-day introduction training module, we will explore the 4-step process of Effective Communication: Observations, feelings, needs and requests. We will focus on connection to “what is alive in me?” and get an understanding of what the driving forces are behind my behaviour.  We will be learning to distinguish between observations and evaluations that affect how we respond to situations. We will be learning self-expression skills – becoming aware of and expressing my personal needs.

Aside from the theoretical components, there will be much playful learning in small groups and pairs. We encourage that participants bring issues that they would like to work on, to work on transforming those during these two days.

  • Observation or evaluation
  • Feelings or thoughts
  • Exploring common human values and strategies
  • Demands or requests

Basic Training Module 2

‘What is alive in me and in the other?’ – 2 day (14 hour) training. Participants need to have completed the introduction training module before starting this module.

Fee – R2800 per participant

The learning of the Basic Introduction Training is now applied to the other in this 2-day training, working on how you relate to your colleague, supervisor, or for example, a client, etc. : “What is going on in me and in others.”

You will learn to “listen” and hear your colleagues, clients or friends in a new way and connect more easily to their needs.  You will get a thorough understanding of what lies behind their words and behaviour. Some of the topics we will cover and practice are:

  • Self-empathy
  • Empty listening
  • Silent empathy
  • Reflecting back
  • Articulating the feelings and needs of others
  • Hearing a ‘No’
  • Holding empathic presence

Basic Training Module 3

We recommend that we split this 2 day training into seven 2 hour sessions spread over a 6-12 month period, to help integrate practice in the workplace.

Fee – R2800 per participant

After completing the first two modules, participants now have a grasp of the basics of Effective Communication. This module is aimed to help integrate this practice in the workplace. While participants will have worked with certain cases studies during the first 4 days, this trajectory is designed to help them handle situations at the workplace as new ones emerge. For example, how do I continue to stay empathic and connected when strong emotions of anger or disappointment are present? Is it ok to be vulnerable at work or not?

Contact us for NPO and group discounts. 

Bespoke workshops for organisations

Does your organization, your team, your staff need another stimulus or have a particular conflict in the workplace that needs resolving, and want to apply the principles of Effective Communication in a manner that is directly related to the challenges you face?

Based on your description of the situation you would like to work on, we collaborate with you and design a workshop together that meets your needs and goals.

Fee:  R300 per participant per hour.

Due to the interactive nature of the workshops that we co-create with you, changes in the programme might occur during the workshop itself as participants indicate different needs to the ones we had anticipated. We might need to adjust the direction and content of the workshops as we go along. We chose to work with staff around what is alive for them right now, in the moment, as this would prove more effective for the organisation in the long run.

*Teachings based on the methods of Nonviolent Communication (NVC) developed by Marshall Rosenberg, PhD. For more information visit www.cnvc.org